Shipping policy
Shipping Policy โ Cura Store
At Hobby Box Store, we are committed to delivering your orders safely and efficiently. Please review our shipping policy below.
Order Processing Time
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Orders are processed within 1โ3 business days after payment is confirmed.
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Orders related to Cura Store are processed after the break is completed.
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Orders are not processed on weekends or holidays.
Shipping Rates & Delivery Time
Shipping costs and delivery times are calculated at checkout based on your location.
Estimated delivery times:
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International: 7โ15 business days
Please note that delivery times are estimates and may vary due to external factors.
Tracking Information
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your shipment.
Hobby Box Break Shipping
For items obtained through hobby box breaks:
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Cards or items will be shipped after the break is completed and sorted
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Packaging is handled carefully to ensure protection of collectible items
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Shipping timelines may vary depending on break schedules
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect addresses provided by customers.
Lost or Delayed Packages
We are not responsible for delays caused by shipping carriers or customs.
If your package is lost, please contact the carrier first. We will assist you where possible.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging. We will review and provide a suitable solution.
Contact Us
If you have any questions about shipping, please contact us:
Email: support@curastore.shop
Phone: (775) 996 9416
Business Address
Cura Store
706 Lindero Canyon Rd
Oak Park, California 91377
United States
Thank you for shopping with Cura Store.